Notable quotes

1. Treat people as if they were what they ought to be, and you help them to become what they are capable of being.
2. Praise loudly; blame softly
3. "I am proud of you" are  five of the most precious words you can ever use to make another person feel important.
4. You must look into people as well as at them.
5. The sweetest music in the world to most people's ears is their own name, which is natural, because it shows somebody loved them enough to remember; somebody cared enough to know they exist.
6. Many people have, like uncut diamonds, shining qualities beneath a rough exterior.
7. Give credit where credit is due.
8. Everyone likes to feel important. People are hungry for praise and starving for honest appreciation.
9. Few things help an individual more than to place responsibility upon them, and to let them know that you trust them.
10. You can knock the chip off the other person's shoulder simply by patting him on the back.